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Business support vacancies

Revenue Controller (3 month fixed term contract)

Department: Finance

We are recruiting for a Revenue Controller to work with partners and fee earners in a specific practice group in managing their WIP, Disbursement balances, Billing, Debtors, >90 day lockup and other key financial measures, to include Risk Management control, thus providing a comprehensive and commercially focused Revenue Management service.  You will also assist UK revenue Manager and Finance Operations Manager in the implementation of best practice policy and processes across the group they are responsible for.  As required, you will work with Commercial Analysts on pricing issues.

Duties involve handling all revenue control aspects to include:

• Direct, guide and mentor as appropriate allocated Revenue Control Assistant.
• Manage the conduct of regular individual monthly meetings with practice group Partners and other fee earners to review their revenue balances (WIP, Disbursements, Debtors) discussing the production of draft bills, time and disbursement write offs, debtor balances, query resolutions, risk management, file closures, and general matter management.
• Agreeing monthly revenue performance targets with partners with reference to appropriate budgets and activity levels.  Working to ensure such performance targets are achieved wherever possible.
•  Understanding lock-up measurement by conducting regular reviews, to maintain the financial health of both the > 90 day debt and WIP and combined lock-up.
• Continuous monitoring of exposure risk, agreeing and taking action to minimise such exposure in accordance with best practice.
• Regular reporting of the revenue position for the specific practice group to the UK Revenue Manager.
• Liaison with partners and fee earners to chase for billing opportunities, encouraging regular and early billing of matters, monitor progress of draft bills through to engrossment and following up on dispatch.
• Liaison with external and internal clients to rogress payment of invoices to include telephone and written communication.
• Engage in discussions with other Revenue Controllers on matters of policy and commercial issues.
• Ensure that fee earner standard, client specific and matter specific rates are maintained up to date.
• Attending Finance Team and manager review meetings on a regular basis, to monitor progress and report problems on partner and matter issues.
• Responsible for ensuring regular periodic billing for major clients are produced as required, and ensuring any special requirements are observed to include assistance with system maintenance of agreed fee rates, etc.
•  Actioning the set up of E-billing clients.  Liaison with Financial Systems and Projects Team.  Ensuring all client requirements are adhered to, communicating this to and educating the fee earning community in e-billing protocol.
•  Assisting partners with matter management issues on major matters.
• Ensuring appropriate WIP classifications are applied inline with FRS 5 and provide back up information and calculations as required.
• Overseeing retainer letter audits conducted by assistant.
• Review hard costs, to include negative hard costs and resolve issues in a timely manner.
•  Producing periodic reports on WIP and Receivables status.
• Dealing with ad hoc queries.

 
Qualifications & Experience:

• GCSEs in Maths and English (Grades A-C) or equivalent.
• ICM qualified or working towards qualification desirable.
• Solid and proven experience in a similar role in a legal partnership or LLP environment.

Skills and knowledge

• Knowledge of a legal billing system
• Proficient in MS Excel and Word.
• Computer literate
• Understanding of SARs and applications of VAT.
• Excellent written and verbal communication skills, able to communicate at all levels, confident, professional telephone manner.
• Analytical skills to resolve revenue queries.
• Good negotiating skills.

Working hours: 35 hours per week, Monday-Friday 9.30 am to 5.30 pm.  Please send your cv and covering letter to Paula Feehan at paula.feehan@cms-cmck.com 

Job content:

Supporting the Business Development Manager and specific teams within the Banking practice group by providing business, client development and administrative support.

· Professional support for the BDM and certain teams within the Banking practice group in all business and client development activities
· Supporting the implementation and maintenance of the client feedback programme
· Supporting the marketing activities of relevant industry sector groups including Financial Institutions and Infrastructure & Project Finance
· Providing support for key accounts and practice group key clients
· Reporting on financial performance by sectors, practice groups and clients
· Writing and issuing deal releases
· Production and updating of external comms (ie Law-Now, CD-roms, sales literature, directory entries etc) · Supporting the design, organisation and evaluation of events
· Supporting the proposal process, assisting in the development of credentials statements
· Minuting of business development meetings with partners and colleagues
· Implementation and on-going maintenance of the firm’s CRM system (Spark)
· Maintenance of the marketing content on the Spark knowledge centre
· Producing monthly marketing reports
· Supporting the preparation of directory entries
· General administrative duties to support above activities

Skills and knowledge required:

· Excellent verbal, written and communication skills
· Numerate
· Strong accuracy and attention to detail
· Ability to demonstrate initiative
· Self-motivated
· Assertive, persuasive and credible
· Ability to work under pressure, prioritise and handle a number of concurrent projects and tasks
· Good organisation and administrative skills
· Commercial awareness
· IT proficient

Experience required:

· Proven relevant marketing experience
· Professional services experience desirable

Working hours: Monday to Friday, 9.30am to 5.30pm

Job location: Mitre House

For further information or to apply, please send your CV and covering letter to rosie.lancaster@cms-cmck.com

Job content:

To provide administrative and marketing support to the Business Development team for the Corporate department

· Assisting in the preparation of proposals
· On-going management of a library of CVs and other systems to facilitate the proposal process
· Managing and updating the credentials database
· Dealing with law-now and concep emails
· Collating data for league table submissions
· Proof checking marketing materials
· Managing the printing of marketing materials
· Assisting on the running of business development campaigns
· Responding to information requests
· Maintaining and developing the contact management system (Spark) to support marketing initiatives and campaigns
· Assisting with the preparation and coordination of internal/external events

Skills and knowledge required:

· Excellent verbal, written and communication skills
· Numerate
· Creative
· Accurate with good attention to detail
· Ability to use initiative
· Self-motivated
· Assertive and persuasive
· Ability to work under pressure, prioritise and handle a number of concurrent projects and tasks
· Good organisation and administrative skills
· Commercial awareness
· IT proficient
· Interest in building a career in marketing

Experience required:

Proven administration experience

Working hours: Monday to Friday, 9.30am to 5.30pm

Job location: Mitre House

For further information or to apply, please send your CV and covering letter to rosie.lancaster@cms-cmck.com

General Office Assistant

Practice group: Bristol office

Job content:

To provide professional and efficient general office assistance to the Bristol office.

· Carrying out photocopying and collating as necessary to ensure service to Bristol office
· Printing out plans emailed to print room by team members
· Covering full time as and when required in the absence of print room operator
· Ordering stationery for print room and storing in the absence of print room operator
· Organising post daily along with courier packages
· Booking couriers when required
· Taking special/recorded deliveries to post office at 4.30pm daily
· Removing files and assisting team members with closing and storing files
· Emptying shredding boxes and magazine bins on a weekly basis
· Ensuring printers have sufficient paper
· Work in a team environment and support colleagues in all areas
· Deal with verbal queries relating to the office
· Dealing with general admin queries
· Ordering new pass cards
· Updating library books
· Maintenance/repairs of office-arranging callouts/engineers as office manager requests

Skills and knowledge required:

· Sense of urgency and priority
· Strong attention to detail and follow-up skills
· Able to deal with queries on the phone
· Client service orientated
· Good communication skills at all levels
· Self-motivated
· Good organisational skills
· Computer literate

Experience required:

Experience of working in a large organisation (law firm experience is desirable but not essential)

Working hours: Monday to Friday, 1.00pm to 6.00pm

Job location: Bristol

For further information or to apply, please send your CV and covering letter to rosie.lancaster@cms-cmck.com

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